Privacy Policy
Last updated: May 2026
Welcome to our website. The privacy and security of your personal data are fundamental to us. Below we provide you with all the information on how we collect, manage, and store your data.
1. Data Controller
The data controller is:
Company Name Luciano SRLS
VAT registration number 17479411005
Registered office VIA DELL’AMBA ARADAM 23 A – 00184 – ROMA (RM)
Telephone +39 3478588597
Email di contatto: info@lucianoguesthouse.com
2. Types of Data Collected
The website collects the following types of personal data, both independently and through third parties:
Data provided voluntarily by the user: Name, Phone Number, Email Address, and any data entered into the Message text within the contact form.
Navigational and usage data: IP address, log data, browser type, device information, data related to user interactions with the booking widget and maps.
3. Purposes of Processing and Legal Basis
Your personal data is processed for the following purposes:
Response to contact requests: The data entered in the contact form (Name, Email, Phone, Message) is used exclusively to process your requests for information or quotes.
Legal basis Performance of pre-contractual or contractual measures (Art. 6, para. 1, letter b, GDPR).
Booking Engine Interacting with the Smartness widget or link allows you to start the room booking process.
Legal basis Performance of a contract to which the data subject is party (Art. 6(1)(b) GDPR).
Site Maintenance and Safety Website performance optimisation and prevention of fraud or illicit activities.
Legal basis Legitimate interest of the Data Controller (Art. 6, para. 1, lit. f, GDPR).
Third-party functionalities (Maps and Fonts): Display of interactive maps and custom fonts.
Legal basis User consent (Art. 6, para. 1, lit. a, GDPR), expressed via the consent management banner.
4. Processing Methods and Storage Location
The processing is carried out using IT and/or telematic tools, with logic strictly related to the indicated purposes and in a way that guarantees data security.
Hosting The website is hosted on the servers of Hostinger, located physically in France (European Union). This ensures a level of protection that is natively compliant with GDPR standards.
Extra-EU data transfer: Some third-party services (Google Fonts, Google Maps) may result in the transfer of data to the United States. This transfer is governed by the Standard Contractual Clauses (SCCs) of the European Commission and the EU-US Data Privacy Framework.
5. Details of Third-Party Services Used
Contact Form (On-page form)
The data entered (Name, Phone, Email, Message) is sent directly to the Data Controller's inbox and is not permanently stored in the site's database, other than for the time strictly necessary for processing the request.
Google Fonts (Google Ireland Limited)
Graphic character optimisation service. If not hosted locally, it may collect browsing data and IP addresses.
Google Maps (Google Ireland Limited)
Widget that allows the integration of interactive maps to help you reach us. It collects geolocation data, IP and tracking cookies.
Smartness Booking Engine (Smartness S.r.l.)
The website integrates a widget/link that redirects to Smartness's Booking Engine for the management and finalisation of hotel bookings. Data entered on this platform will be processed by Smartness as Data Controller or joint controller depending on the contractual purposes.
We invite you to consult the Smartness Privacy Policy present on the booking platform.
Complianz (Complianz B.V.)
We use the Complianz plugin as our Privacy and Cookie Consent Management Provider to demonstrably collect, record, and manage your consent to the use of cookies on our website.
6. Data Retention Period
The data is processed and stored for the time required for the purposes for which it was collected:
The data from the Contact form They will be kept for the time necessary to provide feedback (maximum 12 months if no contractual relationship follows).
The data concerning the Bookings They will be retained for the period established by current tax and civil law (10 years).
7. Data Subject Rights
In accordance with Articles 15-22 of the GDPR, you have the right at any time to:
Access to your personal data;
Correction or cancellation of the same;
Treatment limitation;
Objection to treatment;
Data portability;
Revocation of consent at any time (without prejudice to the lawfulness of the processing prior to revocation);
Submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it).
To exercise your rights, you can send a written communication to: info@lucianoguesthouse.com.
COOKIE POLICY
Last updated: May 2026
This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your preferences regarding them, in compliance with the Privacy Guarantor's Guidelines and GDPR. Consent management on this site is automated via the tool Complianz.
1. What are Cookies?
Cookies are small text files that websites visited by the user send to their terminal (usually the browser), where they are stored to be then re-transmitted to the same websites on the user's subsequent visit.
2. Types of Cookies used by this site
a) Technical and Necessary Cookies (Always Active)
They are essential for the proper functioning of the site, for navigation and for saving your preferences (such as language or your acceptance of cookies themselves). They do not require your prior consent.
Complianz: This tool releases a technical cookie to record your preferences expressed in the cookie banner.
b) Functionality and Third-Party Cookies (Require Consent)
These cookies integrate functionalities developed by third parties within the website's pages. Blocking them does not affect basic navigation but may disable specific advanced functions.
Google Maps: Release profiling and statistical cookies to track user behaviour on the map and store display preferences.
Google Fonts: If the connection to Google servers is active for font loading, statistical and tracking cookies may be downloaded.
Smart Booking Engine The date selection widget or the redirect link may release technical session cookies to track the arrival and departure date selection, which are necessary for the booking engine to function.
Cookie Table
Legal notice for installation: The Complianz plugin automatically scans the site and generates the exact list of every single cookie in real-time (e.g.
_ga,_gid,cmplz_consent_status, etc.), with their respective expiry dates and suppliers. Ensure that Complianz's automatic scanning is active to populate this section dynamically.
4. How to manage or withdraw consent?
Upon your first visit to our site, you will be shown a banner (managed by Complianz) which allows you to:
Accept all cookies“Accept all”).
Reject all non-essential cookies“No” (by clicking on the “X”).
Granularly select which cookie categories to enable (“Preferences”).
You can change or revoke your consent at any time by clicking on the Complianz consent summary icon or link located at the bottom left/right of every page on the website.
Disable via Browser
In addition, you can configure your browser to reject or delete cookies. Below are links to instructions for the main browsers:
Italian 
English 